Return Policy

Shopping for industrial automation should be peace of mind, so don’t be afraid to mix things up! If an item isn’t the perfect match, return it for a refund within 30 days of delivery in the original condition and packaging.

Please note that Hubelex follows the distributor's return policy. Once we receive your return request, we will inform you if there is a restocking fee involved by the distributor(s).

If the original packaging is too damaged to be shipped back, you must use a similar-sized box as the original or a box no longer than 108 inches.

A few items can’t be returned, including:

  1. Gift cards
  2. Personalized items
  3. Items marked “Non-Returnable” on the product page
  4. Items purchased as part of a bundle at a discounted rate, e.g. “5 for $25” (unless the entire bundle is returned)
  5. Items you have already assembled/used

Any outbound shipping charges collected on the order will not be refunded. This includes:

Ready to start a return? Fill out the form below along with the order details and item(s) you wish to return.

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We offer brand new products from authorized distributors globally. Hubelex is not an authorized distributor or representative of the products featured. Product names and logos are for identification purposes only and do not imply endorsement. For full details on our role and limitations, please refer to our Terms and Conditions.